Simpson And Sons Appliance Repair LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us or use our services.
Information We Collect
We may collect the following information when you call, text, or submit a service request:
• Name
• Address
• Phone number
• Appliance details and service needs
• Any information you choose to provide during scheduling
How We Use Your Information
Your information is used to:
• Schedule and complete service appointments
• Communicate updates or changes to your appointment
• Provide accurate diagnostics and repair recommendations
• Improve our customer service and operations
Information Sharing
We do not sell or share your personal information with third parties. Information may be shared only when necessary to:
• Order parts required for your repair
• Comply with legal obligations
• Protect the rights and safety of our business and customers
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.
Text Messaging
By contacting us via text, you consent to receiving messages related to scheduling, service updates, and communication necessary to complete your appointment. You may opt out at any time by notifying us.
Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from minors.
Policy Updates
We may update this Privacy Policy at any time. The most current version will always be available on our website.
If you have questions about this Privacy Policy, contact us at 571‑427‑5552.